We want you and your pet to be happy with every purchase.
📦 Returns
- Returns are accepted within 30 days of delivery
- Items must be unused, unwashed, and in original packaging
❌ Non-Returnable Items
- Used pet products
- Items damaged due to misuse
- Clearance or sale items (if marked non-returnable)
💸 Refunds
Once your return is approved:
- Refunds are processed within 5–10 business days
- Refunds are issued to your original payment method
🔄 Exchanges
We replace items only if they are defective or damaged upon arrival.
📧 Return Requests
Contact us at: 📧 hadilhouidi@icloud.com