Thank you for shopping with Pawlypets. We aim to deliver your pet essentials quickly, safely, and reliably.
📦 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once processed, your order is prepared and shipped immediately.
🌍 Shipping Time
Delivery time depends on your location:
- Local Shipping: 3–7 business days
- International Shipping: 7–15 business days
Delays may occur due to customs, high demand, or courier issues.
💰 Shipping Charges
- Shipping fees are calculated at checkout
- Free shipping may be available on selected products or promotions
🔎 Order Tracking
Once shipped, you will receive a tracking number via email to monitor your order in real time.
🚫 Incorrect Address
Please ensure your shipping details are correct. Pawlypets is not responsible for orders shipped to incorrect addresses.
📭 Lost or Delayed Packages
We are not responsible for lost or delayed packages after courier confirmation. Please contact the shipping provider for assistance.